Privacy Statement For

Avalon Insurance Company respects your right to privacy. When you visit this site, we may collect information on two different levels about your visit:

  • Anonymous statistics collected as you browse the site
  • Personally identifiable information you knowingly give us


What information does this website collect?

Avalon Insurance Company collects personally identifiable information, including but not limited to: name, address, telephone number and email address, when you knowingly provide it to us. Email address and telephone number are used to contact you regarding your questions or issues submitted on the Contact Us page.

Our web servers automatically collect statistical information such as pages visited and which browsers you use to visit our site. None of this information is associated with you as an individual (see information about cookies). We use these statistics to monitor our site's performance and to make it easier for you to use.

What happens when I provide personally identifiable information on this website?

Any personally identifiable information you give us on this site will be used to provide the product, service, or other information you have requested.

Do you sell or give my information to non-Avalon Insurance companies?

Your personally identifiable information, including your email address, gathered on this site will not be sold, rented, licensed or otherwise shared with third parties. The only exceptions are the following:

  • We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
  • Disclosure is necessary to protect the safety of customers, employees, or property.
  • Personally identifiable information may be exchanged with companies that directly assist or provide services for Avalon Insurance that are related to products or services that the user is or has contracted for.
  • If Avalon Insurance is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change of ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.


Do you accommodate links to other sites?

Yes. Our site contains links to other websites. We are not responsible for the content or the privacy practices employed by other sites.

What does Avalon Insurance Company do with non-personally identifiable information collected automatically?

Avalon Insurance Company uses cookies to collect this type of information to enhance your online experience. A cookie is a small data string our server writes to your hard drive that contains your unique user ID for our website. We use cookies to deliver web content specific to your interests. You may choose to change your browser settings to disable cookies. Please be aware that cookies may be required to complete certain functions on this site. No personally identifiable information is contained in cookies used by the website.

The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.

Does Avalon Insurance Company use the information provided online to profile its customers?

No. Avalon Insurance Company does not combine offline information about you with the online information that you provide on our website.


Your email address may be used to:
  • Respond to a site visitor's email.
  • Respond to general inquiries, feedback or other inquiries.
  • Send information that a visitor has requested.

We will retain your information for as long as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security issues

Avalon Insurance Company takes precautions to protect its users' personal nonpublic information. When users submit sensitive information to us, the information is protected both online and offline.

While we use SSL encryption to protect sensitive information online, Avalon Insurance Company also takes steps to protect user information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Avalon Insurance Company employees must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. In addition, all employees are kept up-to-date on Avalon Insurance Company security and privacy practices.

We have implemented numerous commercially reasonable computer security technology features and practices to prevent the unauthorized release of our access to personal information. The systems that store personally identifiable information are kept in a secure environment. You should be aware that despite these and other security measures we have in place, no security process is completely guaranteed. Therefore, we cannot warrant absolute security.

Changes to this privacy statement

If a material change is made to this privacy statement, we will post prominent notice of the nature of such change on our website.

Our mailing address is:

Avalon Insurance Company
P.O. Box 772610
Harrisburg, PA 17177-2610

Our phone number is: 888.667.6017